Refund policy

At Apex Cart, customer satisfaction is our top priority. We strive to provide premium quality products and a smooth shopping experience. Please read our Return & Exchange Policy carefully before placing your order.

Exchange Policy

We offer exchanges only in the following cases:

Wrong item received
Defective or damaged product
Size issue (if applicable)

To request an exchange, customers must contact us within 3 days of receiving the order with clear pictures or videos of the product.

Conditions for Exchange

The item must be unused, unwashed, and in original condition.
Original tags and packaging must be intact.
Products purchased on sale or discount are not eligible for exchange unless damaged.

Return Policy

Currently, we do not offer cash refunds or returns unless the wrong or damaged product is delivered.

If your order qualifies, our support team will guide you through the process.

Order Cancellation

Orders can only be canceled before dispatch. Once the order has been shipped, cancellation will not be possible.

Color & Design Disclaimer

We make every effort to display product colors accurately. However, slight color variations may occur due to lighting and screen resolution differences.